Our Services
If our services do not yield measurable savings, there is no associated fee.
Fulfillment Optimization
With comprehensive knowledge of the 3PL market and strong industry partnerships, we assist clients in negotiating optimal fulfillment and freight rates with their existing 3PL providers or support them in selecting new partners better aligned with their operational requirements and cost objectives. Our Fulfillment Optimization Services typically generate average client savings of 21% annually, for three years. There are no upfront charges for our FFOA opportunity assessment or RFP/RFQ process management; our compensation is based solely on realized savings.
3PL Audit Services
Utilizing our expertise in 3PL fulfillment operations and financial analysis, we offer customized audit services to ensure accurate billing and identify opportunities for process improvement. Our thorough reviews frequently uncover additional methods to optimize fulfillment workflows and freight carrier selection, resulting in reduced costs and enhanced service quality.
Parcel & LTL/FTL Carrier Contract Optimization
We conduct detailed evaluations of current carrier agreements, service requirements, and rates to identify areas for cost reduction and service enhancement. Through a rigorous support requirements analysis and leveraging established carrier relationships, we manage the selection and negotiation process, securing agreements that drive lower cost, improved margins, and deliver superior client experience.
Small Parcel & LTL/FTL GPO and Reseller Programs
FFOA maintains strategic partnerships with reputable Group Purchasing Organizations and Freight Resellers, granting access to premium service and competitive preapproved rates across most national and regional carriers—without the need for individual negotiations. This approach enables 3PLs and brands to benefit from below-market rates with leading carriers, without contract negotiations.
Parcel & LTL/FTL Audit, Claims & Recovery
Our advanced Small Parcel and LTL/FTL Freight Audit Technology and services are designed to verify billing accuracy and prevent overpayments due to late shipments, damaged goods, excessive assessorial fees, and other charge discrepancies. We oversee the entire audit, claims, and recovery process, enabling clients to concentrate on business growth.